Transform Your Outdoor Paradise

Last Updated: December 2024

1. Service Agreement

By engaging Pinnacle Garden Services, you agree to these terms and conditions. Our services include landscape design, installation, maintenance, and related outdoor services as specified in your service agreement.

2. Payment Terms

Payment terms vary by service type. Design consultations require 50% deposit, installation projects require 30% down payment with progress payments, and maintenance services are billed monthly. All payments are due within 30 days of invoice date.

3. Service Warranty

We provide a one-year warranty on plant materials and installation workmanship. Warranty excludes damage from weather, pests, or improper client maintenance. Maintenance services include seasonal guarantees on service quality.

4. Limitation of Liability

Our liability is limited to the cost of services provided. We maintain comprehensive insurance coverage and operate under Colorado state contractor licensing requirements.

5. Cancellation Policy

Services may be cancelled with 48-hour notice. Deposits are refundable minus actual costs incurred. Seasonal maintenance contracts require 30-day cancellation notice.

6. Property Access

Client grants reasonable access to property for service delivery. We will respect property and restore work areas to original condition upon completion.

7. Weather and Seasonal Considerations

Services may be delayed due to weather conditions. We operate year-round with seasonal service adjustments as appropriate for plant health and safety.

Last Updated: December 2024

1. Information We Collect

We collect personal information you provide including name, address, phone number, email, and project details. We also collect service-related information such as property characteristics, service history, and billing information.

2. How We Use Your Information

Your information is used to provide landscaping services, communicate about projects, schedule appointments, process payments, and send service reminders. We may use your information to improve our services and send relevant updates.

3. Information Sharing

We do not sell or rent your personal information. We may share information with service partners (soil testing, plant suppliers) only as necessary to provide services. We may disclose information if required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, encrypted systems.

5. Data Retention

We retain client information for the duration of our business relationship plus 7 years for tax and legal purposes. You may request deletion of your information subject to legal retention requirements.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may opt out of marketing communications while maintaining service-related communications. Contact us to exercise these rights.

7. Contact Information

For privacy-related questions, contact us at +1 (303) 555-7829 or visit our office at 847 Maple Grove Avenue, Denver, CO 80202.

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience, remember your preferences, and analyze website performance.

2. Types of Cookies We Use

• Essential Cookies: Required for website functionality, including form submissions and navigation
• Functional Cookies: Remember your preferences and settings for improved experience
• Analytics Cookies: Help us understand how visitors interact with our website to improve performance

3. Cookie Management

You can control cookie settings through your browser preferences. Disabling essential cookies may affect website functionality. You can delete cookies at any time through your browser settings.

4. Third-Party Cookies

We may use third-party services for website analytics and functionality. These services may set their own cookies subject to their privacy policies.

5. Cookie Consent

By using our website, you consent to our use of essential cookies. We request additional consent for functional and analytics cookies through our cookie banner.

6. Updates to Cookie Policy

We may update this cookie policy periodically. Changes will be posted on this page with updated revision date.

Last Updated: December 2024

1. Copyright Compliance

Pinnacle Garden Services respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We use only licensed or royalty-free images and content on our website.

2. Original Content

All text content, service descriptions, and business information on this website are original works created by Pinnacle Garden Services. Project photos are used with client permission where applicable.

3. Third-Party Content

Images used on this website are sourced from licensed stock photo services including Unsplash and similar platforms that provide royalty-free usage rights for commercial websites.

4. Copyright Infringement Claims

If you believe your copyrighted work has been used without permission, please contact us immediately with:

• Description of the copyrighted work you claim has been infringed
• Specific location on our website where the content appears
• Your contact information and statement of good faith belief
• Statement of accuracy and authorization to act on behalf of copyright owner

5. Response to Claims

We will promptly investigate valid DMCA claims and remove infringing content when appropriate. We reserve the right to terminate relationships with repeat infringers.

6. Contact for DMCA Notices

Send DMCA notices to: Pinnacle Garden Services, 847 Maple Grove Avenue, Denver, CO 80202 or call +1 (303) 555-7829.

Last Updated: December 2024

1. Data Controller Information

Pinnacle Garden Services acts as data controller for personal information collected through our website and services. We are located at 847 Maple Grove Avenue, Denver, CO 80202, USA.

2. Legal Basis for Processing

We process personal data based on:

• Contract Performance: To provide landscaping services
• Legitimate Interest: To improve services and communicate with clients
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: For tax and legal compliance

3. Your GDPR Rights

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in structured format
• Right to Object: Object to processing based on legitimate interest
• Right to Withdraw Consent: Withdraw consent for consent-based processing

4. Data Processing Activities

We collect and process: contact information, project details, payment information, communication records, and website usage data. Processing purposes include service delivery, client communication, billing, and business improvement.

5. Data Transfers

As a US-based company, your data is primarily processed in the United States. We ensure appropriate safeguards for any international data transfers.

6. Exercising Your Rights

To exercise your GDPR rights, contact us at +1 (303) 555-7829. We will respond within 30 days and may require identity verification.

7. Complaints

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data appropriately.